Question 1

What is the process for completing a painting project?

Accepted Answer

First, request a free estimate, and we'll schedule an appointment promptly. If you accept our offer, we'll set a start date that works for both of us. Depending on the project's size, a payment schedule may be required, but typically payment is due upon completion. We'll keep you updated throughout the process. Once the job is done, we’ll ask you to submit a review on our Google business profile.

Question 2

Which payment methods are available?

Accepted Answer

We accept cash and check payments. At this time, we do not accept electronic payments.

Question 3

How do we care for your property?

Accepted Answer

We treat all properties like they are our own.  All surfaces will either be covered in drop cloths or plastic.  Your belongings will be properly cared for through the whole process from start to finish.

Question 4

Why choose Rankin Painting?

Accepted Answer

We are a family-owned business with over a decade of experience in residential and commercial projects. With 50+ years of combined expertise, we complete projects on time and within budget, while accommodating your schedule. We treat every customer with respect and aim to build lasting relationships.

Question 5

Does choosing different colors affect the project cost?

Accepted Answer

No, the choice of colors does not affect the project cost. We apply two coats of paint to all surfaces. Any impact on material costs will be clearly detailed in your estimate.

Question 6

Should the customer supply their own paint?

Accepted Answer

While you may feel the need to purchase your own paint for your project it is not necessary.  We work with Sherwin Williams, Home Depot, and Benjamin Moore paints and receive a discount on purchasing products through our business accounts.  We recommend allowing us to purchase the paint for the job so that you may benefit from our discount that is received at the time of purchase. These prices will be reflected on our free estimate we provide you.

Question 7

Do you require a deposit before starting the job?

Accepted Answer

We generally require deposits only for large commercial jobs. For residential or small commercial projects, no deposit is needed upfront. Payment is usually due upon project completion. If a partial payment is needed to cover employee wages, we will discuss this with you in advance.

Question 8

Do we pick colors for our customers?

Accepted Answer

We understand picking colors for your paint project can be overwhelming.  We typically do not get involved with picking colors for our customers. We do however have no problem with recommending colors based on our past experiences or assisting our customers with matching a color to an existing painted surface.